xis6 Privacy Policy — Your Information Is Our Responsibility
This policy gives you a full account of how your personal information is collected, stored, and used on the xis6 platform.
Introduction & Scope
xis6 ("we", "our", or "platform") is an online entertainment and betting platform that provides services to Bangladeshi users. This Privacy Policy ("Policy") explains how we manage your personal information when you use the xis6 website and related services.
This Policy applies to all xis6 services — including website browsing, account registration, gaming activity, financial transactions, and customer support. By accessing or using our platform, you accept the terms of this Policy.
We believe privacy is a fundamental right. xis6 therefore commits that your personal information will always be kept safe and secure, and used only for legitimate purposes. If you have any questions after reading this Policy, our support team is always ready to help.
What Information We Collect
xis6 collects only the information that is necessary to provide services, help ensure security, or meet legal obligations. We do not collect excessive or unnecessary data.
Identity Information
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- National ID or passport details (for KYC verification)
Financial Information
- bKash, Nagad, or Rocket number
- Bank account details
- Deposit and withdrawal transaction history
- Bonus and promotion usage records
Activity Information
- Gaming history and betting records
- Platform usage time and patterns
- Preferred game categories
- Login and logout times
- Session-related data
Technical Information
- IP address and device ID
- Browser type and operating system
- Cookies and session data
- Referral source and traffic path
Direct Collection vs. Automatic Collection
Some information is provided directly by you — such as details entered in registration forms or shared during customer support interactions. Other information is collected automatically — through cookies, log files, and web analytics tools. In both cases, data is stored following strict security protocols.
How Your Information Is Used
xis6 uses your information only for specific, legitimate, and transparent purposes. Each purpose is described in detail below:
1. Account Management & Service Delivery
We use the information you provide to create and manage your account, verify your identity (KYC), and give you access to all of xis6's gaming and betting services. Reliable service cannot be provided without accurate information.
2. Financial Transaction Processing
We use your payment information to process deposits and withdrawals. This information is required to complete transactions securely via bKash, Nagad, Rocket, or bank transfer. The minimum deposit amount is ৳500 and withdrawals are generally completed within one hour.
3. Security & Fraud Prevention
By analysing technical data, we detect suspicious activity, fraudulent transactions, and unauthorised access. This is essential to keeping every user's account secure.
4. Customer Service Improvement
We use our communication history with you to improve service quality and resolve issues more quickly. This information helps make our 24/7 live chat and email support ([email protected]) more effective.
5. Responsible Gaming
By reviewing your gaming activity data, we can identify unusual patterns and offer assistance when needed. This is part of ensuring a healthy entertainment experience for all users.
Sharing Information with Third Parties
xis6 does not share your information with third parties for any commercial purpose. However, information may be shared in the following limited circumstances:
Service Provider Partners
Payment processors, technology infrastructure providers, and gaming software providers may access relevant information to a limited extent. These partners operate under strict confidentiality agreements and may use the information only to perform specific services.
Legal Obligations
In the case of a court order, government directive, or valid legal process, xis6 is obliged to provide the required information to the relevant authority. In such cases, the principle of supplying only the minimum necessary information is always followed.
Business Restructuring
In the event of a merger, acquisition, or asset transfer, user data may be transferred. In such cases, the new operator will be required to maintain standards equivalent to this Privacy Policy, and you will be notified in advance.
With Your Consent
Outside the circumstances described above, information is not shared without your explicit consent. You have the right to withdraw your consent at any time.
Cookies & Tracking Technologies
xis6 uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help improve the website's functionality.
Essential Cookies
These cookies are essential for maintaining login sessions, security verification, and the core functionality of the platform. They cannot be disabled.
Performance Cookies
Used to analyse page load times, error logs, and user experience. This information is collected in completely anonymous form.
Preference Cookies
Remember your language preference, theme setting, and display preferences. Your customised experience is maintained on subsequent visits.
Analytics Cookies
Used to understand overall traffic patterns and usage trends. This helps improve services and contains no personally identifiable information.
You can control cookies by changing your browser settings. However, disabling certain cookies may affect the functionality of the platform.
Data Storage & Security
Protecting your personal information is one of xis6's highest priorities. We follow industry-standard security practices.
Technical Security Measures
- SSL/TLS Encryption: All data transmissions are end-to-end encrypted.
- Database Encryption: Stored data is kept in encrypted form.
- Firewall & Intrusion Detection: Round-the-clock network monitoring.
- Two-Factor Authentication: An additional security layer for account access.
- Regular Security Audits: Periodic security assessments conducted by third parties.
Data Retention Period
We retain your information for as long as your account remains active. Even after an account is closed, information related to legal obligations, dispute resolution, or financial transaction records may be retained for the period required by applicable law.
Once the retention requirement ends, data is securely deleted or anonymised so that it can no longer be linked to any specific individual.
Data Breach Situations
If a security breach occurs and your information is at risk, we will notify you as quickly as possible and take corrective action.
Your Rights as a User
As a user of xis6, you have specific rights over your own personal information. We respect these rights and are committed to acting on your requests.
Right of Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
If any of your information is inaccurate, you have the right to request a correction.
Right to Erasure
In certain circumstances you may request that your information be deleted, subject to applicable legal obligations.
Restriction of Processing
In certain cases you may request that we limit the processing of your information.
Data Portability
You have the right to receive your information in a structured, machine-readable format.
Right to Object
You have the right to object to your information being used for specific purposes.
Protection of Minors' Information
xis6 strictly enforces a 21+ age policy. This platform operates for users aged 21 and above only. We do not knowingly collect or process personal information from anyone under the age of 21.
Age is verified during the registration process and KYC verification must be completed before an account is activated. If we become aware that a minor's information has been collected without our knowledge, we will immediately close that account and delete all related data.
If a guardian suspects that a minor has accidentally opened an account, they may contact us at [email protected].
Policy Changes & Updates
xis6 may update this Privacy Policy from time to time in response to service improvements, legal changes, or business needs. For any significant changes, you will be notified in the following ways:
- A notice will be displayed on the website.
- A notification will be sent to your registered email address.
- You will be informed of the updated Policy the next time you log in.
If you continue using the platform after being notified of a change, you will be considered to have accepted the updated Policy. If you do not agree to the new Policy, you may request that your account be closed.
Each version includes a "Last Updated" date so you can easily verify whether you have read the most recent Policy.
Contact for Privacy Matters
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. xis6's support team is able to assist in both Bengali and English.
Your privacy is of the highest importance to us. xis6 commits that every concern you raise will be taken seriously and appropriate action will be taken. We are always here for you to ensure a safe and enjoyable experience.